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SHIPPING POLICY- DOMESTIC & GLOBAL INTERNATIONAL SHIPPING

Updated 1-13-2024

 

Read this policy carefully. When you place an order, you have agreed on to this shipping policy. 

Gift packing/package box ribbon not included when you purchase a jewelry piece, they are available to purchase by searching “pack" ”packing”or " package”. 

Your order will be processed dropped off within 1 business day( 24 hours). Cut off time 1:00pm. Orders placed after 1:00pm will process on the following business day. Office remain closed on Sundays & National Holidays.

We offer free economic shipping for domestic shoppers on orders ≥ $149 ( USPS ground 2-8 business days).  We offer free shipping for global international shoppers on orders ≥$299 (deliver time 1-5 business days). 

Except Express shipping. All other ground shipping methods delivery time is not guaranteed, this including USPS Priority. Package can arrive early or will delay, estimated delivery time only a nun-guaranteed reference, If you need the product by a certain time, you must choose Express. 

 

 

TRACKING

Register with an email account, you can log in and check the shipping tracking status, and your orders histories.

Once an order is placed, you'll get an email confirmation. Once the order is shipped, you'll get another email notification with a tracking number. You can track your order with the tracking number we provided through email, or login to your account to track the package. 

Make sure the shipping address is correct with UPS/USPS system, is valid when search on Google, no mistakes, and always make sure destination address has someone to receive the package.

If a package is returned back to us, we will email you an invoice with reshipping cost of $4.95 to arrange a redelivery. If we do not receive email response with an updated and correct redelivery address or if you failed to make redelivery payment, your package is considered as a returned package.

Return policy refer to: 

Domestic Return & Refund Policy 

International Return & Refund Policy 

Notify us within 7 days if you have received a defective product, after 7 days merchandise are considered in good condition. We will ship you a replacement or a missing part, or you will be fully refunded if the item is out of stock. Clear photos of the product & outside of the package are requested when you start your claim. 

 

INTERNATIONAL SHIPPING

We currently only offer UPS/USPS Express shipping. Your package will be packed and dropped off within one business day (24 hours) to shipping company. Allow 2-5 business days in transit ( including custom clearance) until the package is delivered. It is very important for you to fill your address 100% accurate, and a valid email address and a valid phone number both are required by customs. Be prepared from local shipping service to contact you if they need to confirm with your shipment. Import law varies from country to country, some custom borders will ask you to pay a small fee for clearance. Please be noted: Once the package is with the shipping service, we cannot change the shipping priority or the destination address until delivered.  

Countries that we ship to:

Albania fc, Algeria, American Samoa, Andorra fc, Angola, Anguilla ∞, Antigua & Barbuda ∞, Argentina fc ∞, Armenia, Aruba fc, Australia fc ∞, Austria fc ∞, Azerbaijan 

Bahamas fc ∞, Bahrain fc, Bangladesh, Barbados ∞, Belarus fc, Belgium fc ∞, Belize, Benin, Bermuda fc, Bhutan, Bolivia fc, Bosnia fc, Botswana, Brazil fc ∞, British Virgin Islands ∞, Brunei fc, Bulgaria fc, Burkina Faso, Burundi.

Cambodia, Cameroon, Canada fc ∞, Canary Islands fc, Cape Verde, Cayman Islands fc, Central African Rep., Chad, Channel Islands fc ∞, Chile fc ∞, China, Colombia fc ∞, Congo (Brazzaville), Congo Kinshasa (Zaire), Cook Islands, Costa Rica fc, Croatia fc, Cuba *, Cyprus fc, Czech Republic fc. 

Denmark fc ∞, Djibouti, Dominica fc ∞, Dominican Republic fc ∞. 

Ecuador fc ∞, Egypt fc, El Salvador fc, Equatorial Guinea, Eritrea, Estonia fc, Ethiopia fc. 

Faroe Islands

Fiji Islands

Finland fc ∞

France fc ∞

French Guiana

French Polynesia & Tahiti

Gabon

Gambia

Georgia

Germany fc ∞

Ghana fc

Gibraltar fc

Greece fc ∞

Greenland

Grenada

Guadeloupe

Guam fc

Guatemala fc

Guinea

Guinea-Bissau

Guyana fc

Haiti

Honduras fc

Hong Kong fc ∞

Hungary fc ∞

Iceland fc

India

Indonesia fc

Iran *

Iraq

Ireland fc ∞

Israel fc ∞

Italy fc ∞

Ivory Coast fc

Jamaica

Japan fc ∞

Jordan fc

Kazakhstan fc

Kenya fc

Kiribati

Kuwait fc

Kyrgyzstan

Laos

Latvia fc

Lebanon fc

Lesotho

Liberia

Libya

Liechtenstein fc

Lithuania fc

Luxembourg fc ∞

Macau fc

Macedonia

Madagascar fc

Malawi

Malaysia fc ∞

Maldives fc

Mali

Malta fc

Marshall Islands

Martinique

Mauritania

Mauritius fc

Mexico fc ∞

Micronesia

Moldova fc

Monaco fc

Mongolia

Montserrat

Morocco fc

Mozambique

Myanmar

Namibia

Nepal

Netherlands fc ∞

Netherlands Antilles fc

New Caledonia

New Zealand fc

Nicaragua fc ∞

Niger

Nigeria

Norfolk Island fc

North Korea *

Northern Mariana Islands

Norway fc ∞

Oman fc

Pakistan

Palau

Panama fc ∞

Papua New Guinea

Paraguay fc

Peru fc

Philippines fc ∞

Poland fc

Portugal fc ∞

Puerto Rico fc ∞

Qatar fc

Republic of Yemen

Reunion Islands fc

Romania fc

Russia fc

Rwanda

San Marino fc

Saudi Arabia fc ∞

Senegal

Serbia &Montenegro fc ∞

Seychelles

Sierra Leone

Singapore fc ∞

Slovakia fc

Slovenia fc

Solomon Islands

South Africa fc

South Korea fc ∞

Spain fc ∞

Sri Lanka fc

St. Kitts & Nevis

St. Lucia

St. Vincent
& the Grenadines

Sudan *

Suriname

Swaziland

Sweden fc ∞

Switzerland fc ∞

Syria

Taiwan fc ∞

Tajikistan

Tanzania

Thailand fc ∞

Timor Lestle

Togo

Tonga

Tunisia

Turkey fc ∞

Turkmenistan

Turks & Caicos

Tuvalu

Uganda

Ukraine fc

United Arab Emirates fc

United Kingdom fc ∞

United States fc ∞ Miami Metro Rest of U.S.A.

Uruguay fc

U.S. Virgin Islands fc

Uzbekistan

Vanuatu

Venezuela fc

Vietnam

Wallis & Futuna

Western Samoa

Zambia

Zimbabwe